Arthur Banks Recognized as a Service Hero at Infirmary

Congratulations to Arthur Banks, Materials Management, for being recognized as a Service Hero at the Infirmary. He put our values into action by demonstrating COMPASSION and EXCELLENCE after helping a lost patient find their way. Read snip from his nomination:

As I wandered around lost, a gentleman who was transporting a stack of bins and other items, kindly assisted me very courteously and efficiently to find my way to the Emergency Room parking lot from Intensive Care. Probably sensing that I was somewhat distressed, he patiently and courteously helped me find where I needed to be all the while with a calming and caring demeanor and spirit. When we arrived at the place I needed to be and since it was pitch black dark outside, he graciously walked me to my car and made sure I was in safely. His help and spirit lifted my soul and made my hospital visiting experience much less traumatic. He represented the hospital very well.

Learn more about our values by reading our Mission, Vision and Values.