Congratulations to Barbara Hyatt, Patient Access, for being recognized as a Service Hero at the Infirmary. She put our values into action by demonstrating EXCELLENCE after ensuring a patient received their treatment even if it meant she had to work past her shift. Read a snip from her nomination:
A patient from rehab was scheduled for a PICC line to be placed. The department refused to take the patient because they were too busy. Barbara worked tirelessly to find a place for the patient to go have the PICC line placed. She even stayed 1.5 hours after her shift to ensure the patient was taken to a room. Barbara truly went above and beyond for this patient.
Learn more about our values by reading our Mission, Vision and Values.